Frequently asked questions
Everything you need to know before your first order.
BedStop Pro
- How does BedStop Pro attach to the floor?
- BedStop Pro uses pre-applied industrial-grade adhesive tape. Peel, position, press. It bonds securely to carpet, vinyl, and hard flooring with no drilling, no wall fixings, and no mess. The bed's own weight keeps it in position during use.
- Will it damage our floors?
- The adhesive is designed to hold firmly during use but lift cleanly when needed. The strip can be reset 1–2 times before needing replacement.
- How long does installation take?
- Under 10 minutes per room. One maintenance team member, no specialist skills, no tools required. The room stays operational — there's no drying time and no cure period.
- What if we have different bed sizes or layouts across our facility?
- BedStop Pro covers three configurations — Full Corner, Fixed Headboard, and Standard Room — so virtually every layout is covered. If bed sizes change, simply peel up and refit the BedStops into the correct position.
- Does it work with all standard hospital beds?
- Yes. BedStop Pro is compatible with all standard single hospital beds used across NZ and Australian healthcare facilities, including hi-lo electric beds, manual beds, and bariatric models.
- Is there a minimum order quantity?
- No minimum order. You can start with a single room, a single ward, or roll out across an entire facility. For orders of 10 rooms or more, volume pricing applies.
- How quickly will we see a return on investment?
- Most facilities recover the full product cost within 2 months. A single repair incident costs approximately $679 per room. BedStop Pro Full Corner configuration is $347 +GST. One avoided repair cycle pays for it. Calculate your facility's saving.
- Is it infection control compliant?
- Yes. The EPDM rubber surface is non-porous, wipe-clean, and resistant to the commercial cleaning chemicals and disinfectants used in healthcare environments. There are no crevices or joints that harbour bacteria.
- What if the wall is already damaged — do we need to repair it first?
- No. BedStop Pro installs at floor level and is designed to prevent beds from making contact with walls. Existing wall damage can be repaired at your normal maintenance schedule.
Corner Guards
- How do Corner Guards attach to the wall?
- Adhesive-mounted along the full length of the guard — no drilling, no wall fixings, no specialist installation. Apply No More Nails or equivalent adhesive in a zig-zag pattern to the back of the guard and press firmly against the corner.
- Can they be cut to fit non-standard heights?
- Yes. Corner Guards can be cut to any length on-site using a standard handsaw — no specialist tools required.
- Can they be painted to match our walls?
- Yes — and that's exactly how most clients use them. Apply a good quality paint primer or surface sealer first, allow to dry, then topcoat with standard wall paint to match your existing colour.
- Which length do I need — 1200mm or 2400mm?
- 2400mm gives full-height coverage and is the right choice for corridors, doorframe corners, and anywhere beds or trolleys make contact. 1200mm is suited to lower-impact zones.
- Will they withstand heavy trolley and bed impact?
- Yes. The 2mm PVC construction is impact resistant, abrasion resistant, anti-corrosive, and rated fireproof. Designed for repeated daily contact in high-traffic commercial environments.
Ordering & Support
- Can I get a free sample before committing to a full order?
- Better than a sample — we'll send a full trial kit for one room. Live with it for 30 days. When you're ready to roll out, the trial room becomes room one of your order. No commitment until you're ready.
- How do you handle large facility rollouts?
- We work directly with regional managers and procurement teams to stage rollouts room by room, ward by ward, or facility by facility. Volume pricing applies at 10+ rooms for BedStop Pro.
- What support is available after purchase?
- We're available by phone and email for installation advice, repositioning guidance, and replacement adhesive strips. We don't disappear after the sale.
- Do you ship outside New Zealand?
- Yes. WallGuard products are used in healthcare facilities across New Zealand and Australia. International supply is available — contact us for shipping rates and lead times.
Still have a question? Get in touch — we respond within one business day.